Frequently asked questions
Are any purchases final sale?
Yes. Sale items, personalized jewelry, and earrings (for hygiene reasons) are considered final sale and cannot be returned.
When will I get my order?
Processing takes 1–3 business days. Standard shipping usually arrives within 5–10 business days, depending on your location.
Where are your products manufactured?
All Lustrely jewelry is thoughtfully designed and crafted with care by expert artisans, using high-quality and ethically sourced materials.
How much does shipping cost?
We offer free standard shipping on all orders. Expedited options are available at checkout for an additional fee.